Troubleshooting

1. For questions regarding your CPU Compatibility, please refer to the following websites for compatibility details:

2. Trouble Connecting to the Queen Node:

  • Check that you are not also connected to a VPN. The VPN may override your local network and prevent you from connecting to the Queen Node.

3. Linux Login:

  • It is not necessary to log into the virtual machines directly.
    If you wish to log in, use Username: aster and Password: aster for both the Queen and Worker Nodes.
  • Click Log In.

Figure 13

Figure 13

For additional information, read the Aster Express Online Tutorials or e-mail us at techcenter@teradata.com.